Joistek Solution’s Application Transformation & Support (ATS) services provide high flexibility and number of support models both locally in the U.S. and/or globally tailored to meet our clients’ current and future needs. Joistek Solution
Our Application Transformation & Support (ATS)/ Application Managed Services (AMS) provide high flexibility and number of support models available both locally in the U.S. and/or globally, tailored to meet our clients’ current and future needs.
We have a proven offering of above models for our customers. These support activities are bundled under various packages based on SLAs and scope. We provide both functional and technical support to our customers.
Dedicated Experts: Dedicated staff that provide any level of support on a daily basis, so you can release key internal staff to focus on more strategic initiatives.
- Ideal for companies looking to reduce costs or severely constrained to add permanent staff
- Total control over time zones and work shifts to ensure easy communication with global teams
- Bundled onsite, offsite (U.S.), and offshore staff
- Fixed price or T&M, billed monthly
Shared Service Model: An innovative service delivery model to provide support & maintenance services of enterprise applications to multiple customers delivered by a common pool of consultants around the clock.
- Build a U.S. or global team; team members are shared across multiple clients for cost control.
- We provide flexibility to scale team up/down with changing circumstances
- Typically fixed price and billed monthly
On Demand: Utilize expert skills as & when required (pay-per-use).
- Ideal for specialized requirements/niche skills
- Choose from our international pool of resources
- Gives greater flexibility, predictability, and cost control on T&M basis